OUR STAFF


Our staff-to-dog ratio is the highest of all North Shore daycares. Our caring team is well organized, extensively educated, and highly dedicated.  All are certified in Animal CPR and First Aid. Dog play and socialization are important; however, basic manners and activities produce a calm friendly environment where dogs don't just come to play — they come to learn.

Kathy Lichtenstein – Owner

Rex’s Place started in 2010 from a personal need. The recession had taken over and I needed a job. I decided to do what I had done in my career and start something. I found there was a need for another daycare in the area and the rest is history. We opened on March 1, 2010.

It is an honor to care for so many dogs and provide dog owners a place to call home.   Our staff is exceptional and each of them is committed to our business because of their love of dogs. Everything we do puts the welfare of the dog first. We treat each and every dog as if they were our own. As a small business, our profits are invested back into the facility and employees continually improve and grow to enhance their working experience.

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Rodolfo Serno – Supervisor

Rodolfo is our Supervisor so he is constantly watching everything. He loves to help the dogs become more secure and feel part of the pack at Rex’s Place, continuing to make Rex’s Place a safe and happy alternative to staying home. He’s working on his Pet First Aid certificate and would like to go back to school to become a veterinary assistant or obtain a degree in ethology (the study of animal behavior). Rodolfo plays the guitar, writes songs, and is trying to become vegan.
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Jalen Rolls

It seems like we have never not had Jalen on the team, but in fact he has only been here for 7 years or so. We never would have lasted without him. We don't know how he does it, but he knows every single dog after just one meeting. Never fails. And when the dogs see him, they go running for love and attention.

From: Evanston
Published poet and movie buff

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Betsy Fiddler

When you walk into our space, Betsy is all around: the paint on every wall, every kennel is her installation, every gate is her handiwork. And if that weren't enough, she's also great with dogs.

From: Richmond, Indiana
Artist in many media

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Joe Fiddler

Betsy’s better half, Joe is a former postman who loves bracing the outside so he walks. A lot. The dogs go wild the minute he walks in the door and come rain, sleet or snow, Joe is ready to get them outside.
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Melissa Collazo

In addition to caring for the dogs, Melissa helps us with administrative duties. She loves seeing the dogs develop friendships – with both dogs and humans. In her free time, Melissa likes to roller skate, do yoga, spend time with her family and pets, and learn more about creating natural body care products.
Robert Johnson with a shepherd mix dog in his lap
Robert Johnson

We see that smile on his face every morning at 6 AM (even behind his mask!) and positivity just radiates from him. Robert can be found dancing with the dogs every day — or just dancing! He runs our new spa service, runs out to bring your dogs in when you arrive, and makes himself invaluable in so many ways.

From: Chicago, Illinois
An introvert who plays video games and reads — when he's not dancing